Call us on 0203 868 4519 or email support@homelegaldirect.com
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Logo for Home Legal Direct Ltd

Careers

Find your next opportunity with Home Legal Direct. 

Current Vacancies

Looking for your next opportunity? Browse our current vacancies and apply today!

Customer Support Executive

  • Full-Time
  • Monday to Friday
  • Southend-On-Sea

Date posted: 12 May 2026

Pay:  £26,500.00 per year

Hours: 40 hours per week | Monday – Friday

Are you a high-energy communicator ready to grow with a fast-paced tech company?

At Home Legal Direct, we aren’t your typical property firm. We are a tech-driven facilitator making the legal side of moving home smoother and faster. Based in Southend-on-Sea, we pride ourselves on a culture of energy, commitment, and being the best in the business. We don’t just hire for experience; we hire for potential and train you to be great.

Why Join Us?

  • Competitive Pay: A starting salary aligned with 2026 standards.
  • Career Growth: We love “go-getters” and provide full training to help you level up your skills.
  • Work-Life Balance: 8-hour shifts, Monday to Friday only—no weekends!
  • The Perks: Company pension and free on-site parking at our Southend office.

The Role: What you’ll be doing
As a Customer Support Executive, you are the heartbeat of our client journey. In this varied, fast-paced role, you will:

  • Liaise between customers and our panel of solicitors and conveyancers.
  • Provide clear, reassuring progress updates to clients during their home-moving process.
  • Think fast on your feet to solve problems and guide customers through the legal journey.
  • Maintain high standards of email and telephone communication.

About You: What we’re looking for
We want a self-starter with a positive attitude who can thrive in a busy office environment.

  • The Communicator: You have an exceptional telephone manner and sharp email writing skills.
  • The Fast Learner: You can pick up new systems and legal processes quickly.
  • The Professional: You have unquestionable integrity and plenty of determination.
  • Bonus Points: Experience in a fast-paced conveyancing firm or as a paralegal is a huge advantage, but if you have 3+ years of customer service experience and the right drive, we want to talk to you.

Ready to start?
If you’re a motivated individual with big ambitions, this is the opportunity you’ve been looking for. Email your CV to katie.addley@homelegaldirect.com today or click the button below to apply on Indeed!

Apply Now

Customer Support Executive

  • Full Time
  • Monday to Friday
  • Office Based

As a Customer Support Executive, you are the heartbeat of our client journey. In this varied, fast-paced role. 

Learn More

We aren’t advertising right now, but we are always on the look out for ambitious people who want to make a difference. If that sounds like you, please email your CV to katie.addley@homelegaldirect.com today!