Terms and Conditions

Last updated 14/06/2023

The legal jargon The “translation”*

Home Legal Direct (“The Company”)

is a Conveyancing network and brand

subsidiary of The Move Home Group

Limited

The Company uses its scale and

purchasing power to procure

conveyancing and associated

services for its clients at

discounted rates from a select

panel of Conveyancers and other

service providers

We help you get much better fees from

Conveyancers and we help make the process

move much quicker

Quotations   

Fixed legal fee quotations issued by

The Company:

are valid for properties based in

England and Wales only

are prepared in good faith and as

accurately as possible

are entirely dependent upon the

information provided at the time of

quoting being correct and complete

are open for acceptance for 14 days

from date of first issue

cannot anticipate unavoidable

changes to disbursements, such as

an increase in Stamp Duty Land Tax

or Land Registry fee, that may

occur between the quote and date of

completion

Your quote contains a Fixed fee element.

On quoting we have to make a few assumptions based on

the information that you were able to give

us at the time. So there is a chance that your

property demands more complicated work and there will be

additional costs. Please see “additional costs” section

below to understand those.

Should new information come to the

attention of the Conveyancer which

necessitates a change to the quoted

fees or disbursements, then and in

such event:

the client will be advised of the

additional costs to be incurred,

together with reasons therefor, by

the Conveyancer or The Company

subject to the cancellation terms set out

below, the client may, within 7 days of

such notice, cancel the instruction

by notice in writing to The

Company, failing which, the revised

costs shall be deemed to have been

accepted

If something new comes up that changes the

fees, the Conveyancer will tell you. Please

respond within 7 days if you need to.

Searches   

The Company works alongside

appointed Conveyancers to procure

searches as part of its financial

intermediary services

Since The Company cannot predict

with certainty the nature and

extent of searches that will be

required or recommended by lenders

or Conveyancers, only a local

authority search is included in the

quotation

Further searches will incur

additional charges not included in

the quote

It is particularly common for

lenders and/or Conveyancers to

require environmental and drainage

searches in addition to local

searches, although circumstances

may also necessitate even more

extensive searches

We can't predict what searches you will

need, so we ask you to buy the ones we know

for sure you will need, and hope that is

enough for your particular property

Payments   

The Initial Payment for a

conveyancing instruction received

by The Company upon instruction

includes the following charges:

a non-refundable File Opening Fee

of  £55 including VAT for work done

immediately upon receipt of

instructions, including setting up

data files, initiating ID and AML

checks and issuing instructions to

the appointed Conveyancer

the cost of the on-line biometric

identification and anti-money

laundering checks, as required or

requested

charges for further related work

and support, depending upon the

nature of the transaction and

instructions received

Although the Local Authority search

pack is included in the quote,

charges therefor are only processed

once the search requirements are

known and ordered by the client

The balance of the fees and

disbursement listed in the quote

will be payable to the Conveyancer

as follows:

A small upfront payment to cover

disbursements may be requested

depending upon the conveyancing

firm appointed

A final payment payable before

completion

There will typically be up to 5 payments:

An initial payment to us covering

stuff that we need to pay for early

in the process

Another payment to us, for searches

Another payment to us, only if you

need a survey

An upfront payment to the

conveyancer, though this is not

always necessary (will come out of

your final settlement)

A final settlement to the

conveyancer

Cancellations and refunds   

Notwithstanding anything to the

contrary contained herein or

otherwise stated or implied:

should a client cancel a

conveyancing instruction within 14

days thereof, then and in such

event, the client shall be

entitled:

to a refund of the Initial Payment,

save and except for the

non-refundable File Opening Fee of

 £55, and the costs of the ID and

AML checks, where such checks have

been initiated or completed, or

to retain portion of the Initial

Payment, after deduction of the

costs of the AML and ID checks, on

file with The Company, to be used

within 24 months as a credit

towards a future transaction

should a client cancel a

conveyancing instruction after 14

days has elapsed from date thereof:

the client shall not be entitled to

a refund of the Initial Payment,

nor any portion thereof, however

the client may elect to retain the

balance of the Initial Payment,

after deduction of the costs of the

AML and ID checks, against the

client file, to be used within 24

months as a credit towards a future

transaction

should a client's conveyancing

transaction be cancelled at any

time before exchange or completion,

that portion of the quotation

comprising legal fees payable to

the Conveyancer will be covered by

The Company's “no move no legal

fee” undertaking, however all

disbursements incurred by the

Conveyancer as well as costs for

survey's ordered will be payable in

full to the Conveyancer, the

surveyor or The Company, as the

case may be

The Company reserves the right to

terminate an instruction at any

stage during the transaction should

a client abuse or threaten a staff

member employed by The Company or

the appointed Conveyancer or any

service provider. In the event of

such termination, whether to

process a refund or part refund

will be determined by The Company

unilaterally.

Monies paid for searches are not

refundable as they are specific to

the property

Without exception, any refund paid

to clients by The Company will be

in full and final settlement of all

claims

If you cancel within 14 days' you'll get

back all but the  £55 that we have already

spent and the costs of the AML and ID

checks you have done. But if you prefer, we

will just keep the balance for a future

transaction.

If you cancel beyond 14 days, we can't

refund, but we can still hold a credit for

you for future transactions.

Awesome, right?

Surveys   

The costs associated with taking

instructions, opening a file and

procuring a property survey are

incurred immediately upon receipt

of instructions. Accordingly,

notwithstanding anything to the

contrary contained herein or

stated, fees and disbursements

charged by The Company for

procuring surveys are

non-refundable

  
Privacy Policy   
Please find our full privacy policy here: Privacy Policy

We plan to stay in touch to offer you great

new deals and services through our network,

but if you prefer us not to, just let us

know

Limitation of liability   

Neither The Company nor it's

holding company shall be liable for

any damages of whatsoever nature

which may be suffered by the client

or any third party, howsoever

arising

  

Additional costs (Be aware but don't be

afraid)

  

As property, title, ownership,

lender, and many more

configurations on a property

transaction change the

requirements, and the number of

questions and research required at

the time of the quote needs to fit

a reasonable timeframe, we can only

account for the most common costs.

New information will change the

requirements as it comes up, and

may create further costs. We cannot

offer an exhaustive list; however,

some examples can be found here:

  

  

Additional information | Home

Legal Direct

Our quotes are generally very accurate and

reliable but we are sometimes surprised by

new facts coming to light once the matter

is with the Conveyancer

Because we know that buying a property can

be scary and a bit intimidating, we have

tried to disclose all potential risks, no

matter how unlikely

We want you back when you move again, and

we want to help your friends and family

with their conveyancing, so we will not

mislead you to grab a one-off deal

Optional extras   

Premium Home Buyers Protection Insurance is

offered by The Company which will

cover you for Conveyancing fees up

to  £1500, Valuation and Survey fees

up to  £750 as well as Mortgage

arrangement fees up to  £450 with No

Excess

We offer insurance that covers you for

wasted costs that may be of interest. Give

us a call if you want to discuss our offer

in more detail

Compliance   

All solicitors and Conveyancers

introduced by The Company and/or

its partner companies are regulated

by either the Solicitor Regulatory

Authority (SRA) or the Council for

Licensed Conveyancers (CLC), as the

case may be.

With respect to Homebuyer

Insurance, The Company is an

Appointed Representative of Sure

Wise Limited who are authorised and

regulated by the Financial Conduct

Authority (FCA). FCA Firm reference

Number is 618327.

Fun with official sounding three letter

acronyms

* Note that the “translation” version of this document does not cover

everything stated in “The legal jargon” version. It gives a friendly

description of the left-hand column, but it is not the full binding

description of our terms.

Buying a house?

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When you are ready to sell your current property and purchase a new one. You need a Sale and Purchase Conveyancing Quote.